“Everybody understands that you're supposed to say 'our employees are o...” — Gabe Newell Quote

Everybody understands that you're supposed to say 'our employees are our most valuable asset' to the point where, even if it's really true, they're not going to really trust you until you've earned that - same with customers.

A lot of times I make people better by getting stupid, distracting, bureaucratic stuff off their desk. That's an incredibly easy way to make a senior person more productive.

What's the right way to think about the distribution part of Steam? You need to worry about viruses and people trying to publish other people's content, but the underlying thing is to eliminate that barrier between people who create stuff and people who want to have access to it.

I'm a handsome man with a charming personality.

All political power is a trust.

You never want to sound bitter about critics, because they're entitled to do their job, too, but I place much more trust in a person who I can look in the eye and someone who I know I share some kind of taste with - so my friends, for instance. For me, a critic is unknown and therefore irrelevant.

Nothing is more important to those of us at CIA than our obligation to earn the trust of our fellow citizens.

David Ben-Gurion understood that the public's trust is given to a leader in order to lead, determine clear goals and make difficult decisions. The fate of the people and the good of the state guided him, not polls, media treatment or measures of prestige.