“When I was in motor racing, I had taken the decision to risk my life. ...” — Niki Lauda Quote

“When I was in motor racing, I had taken the decision to risk my life. But when you run an airline, and more than 200 people want to go from A to B - and they don't arrive - that's a different responsibility.”

“There are some good traditions in our culture, one of which is that men dance with women. Soon we will reach the stage where we will all have to publicly apologise for being heterosexual.”

“When, after the accident, I came out into the world and people looked at me, they were shocked. It upset me. I thought they were impolite not to hide their negative emotions about my look.”

“If you play a role, you want to familiarize yourself with that person's world. If I were playing an airline pilot or a doctor, I'd probably want to hang out with a doctor or an airplane pilot for a while, ask some questions. You don't get to hang out the kings. They don't help consult on movies. So your resources are, by necessity, secondary.”

“At United, I will dedicate myself to making our airline flyer-friendly.”

“Anybody with my background in the airline business who is not deaf is a fraud.”