“The Internet rewards scale; by trading higher up-front costs for lower...” — John Katzman Quote

“The Internet rewards scale; by trading higher up-front costs for lower marginal cost, market leaders can invest in better technology and service. As a result, there is nothing online that is both great in quality and small in scale. Amazon wasn't originally a better bookstore than the small shops we mourn, but it is now.”

“When I was a student at Princeton University, I was working part time in a grocery store. I saw an ad for teachers of a prep course. I don't remember what it paid, but it was easily double or triple the minimum wage.”

“After school, I'd hang out at the Borders bookstore until it closed.”

“When I was a boy in Salem, Mass., in the 1950s, if you wanted to buy a book, you had to take a train to Boston. And when you got there, to a bookstore, there was no such thing as a science-fiction section.”

“If Snowden really claims that his actions amounted to genuine civil disobedience, he should go to some English language bookstore in Moscow and get a copy of Henry David Thoreau's 'Civil Disobedience'.”