“I think we are living in a time where the consumer has lots of choices...” — Howard Schultz Quote

“I think we are living in a time where the consumer has lots of choices, whether it's coffee, newspapers or whatever it is. And there is parity in the market place, and as a result of that, the consumer is beginning to make decisions, not just on what things cost and the convenience of it.”

“Do I take criticism of Starbucks personally? Of course I do.”

“We live in an age where everything is based on the short term.”

“You always pray for a healthy child, and in this situation, Naieya was born with Spina Bifida... We had choices on the table, and choices to terminate the pregnancy. We could have went on with our lives, and that would have been it, but we decided to take on the challenge.”

“I don't get to make many choices in my life as a single parent.”

“At times, our circumstances call for us to make critical choices to keep our covenants or to compromise them. Covenants should never be compromised, even when at the moment some circumstances might seem to justify it.”