“Often, I'm sitting opposite a client, and I'm thinking, 'How do I conv...” — Marcel Wanders Quote

“Often, I'm sitting opposite a client, and I'm thinking, 'How do I convince him to not copy the best-selling product out there?' And sometimes I don't know. Really, it's smarter to be a thief.”

“A good gift celebrates the relationship between the giver and the receiver. When you open that box, you feel like, 'Wow, you really understood me.' At the same time, you think this gift could come only from that person.”

“If we want a world that is truly sustainable, we have to realize that something old can also be perfect. Otherwise, we'll just throw away our yesterday.”

“I do feel like it's my responsibility to deliver information in a way that's going to be sensitive to my client's feelings, but I'm not so much responsible for what I see.”

“You define yourself by either what your clients want or what you believe they'll need for the future. So: Define yourself by your client, not your competitor.”

“In top-down processing, which is normally what we do in psychotherapy, we talk about our problems, our symptoms, or our relationships. And then the therapist often tries to get the client to feel what they're feeling when they talk about those kinds of things.”