“Enterprise is hard work. You have to integrate the client with the opt...” — Samuel J. Palmisano Quote

“Enterprise is hard work. You have to integrate the client with the optimized systems of all the servers and software.”

“From now on, the technology companies that succeed will be those that have developed skills at listening and a sophisticated understanding of their customers' industries.”

“I think everybody at IBM knows the early 1990s disaster, and it's in our fabric that you cannot miss the ship.”

“Once you are a model, you do have to fly a million red-eye flights, and you do have to entertain a different client every single day.”

“We'd never make Slack an email client, but it's good to support sending emails into it. There's quite a bit of formatting you can do. When I get an email from the outside world that I want to share with team, I cut and paste it into Slack. But really, I should be able to import that email as an object.”

“It takes eight to nine months for a Berluti client to get a pair of custom-made shoes and it's fine. I was always against see now/buy now, as I don't think it's relevant to what we do and is not a good image of luxury.”