“Good manners are cost effective. They not only increase the quality of...” — Letitia Baldrige Quote

“Good manners are cost effective. They not only increase the quality of life in the workplace, they contribute to employee morale, embellish the company image, and play a major role in generating profit.”

“Europeans are easily offended by errors in their titles or full names. Their exasperation is equal to that shown by Americans when the department store fouls up their bills.”

“I've had three broken legs and two knee replacements. But I'm very good at apres golf.”

“And the beautiful open spaces, the forests of Pennsylvania, the recreational uses that come from having these green open spaces and forests, they contribute dramatically to the level of our tourism, dramatically.”

“I am working on getting the word out about the different ways that everyone can contribute to the ASPCA, and help the animals live a happy and healthy life.”

“I really believe I can come in and contribute for any team possible.”