“For a crowd to be smart, the people in it need to be not only diverse ...” — James Surowiecki Quote

“For a crowd to be smart, the people in it need to be not only diverse in their perspectives but also, relatively speaking, independent of each other. In other words, you need people to be thinking for themselves, rather than following the lead of those around them.”

“Real politics is messy and morally ambiguous and doesn't make for a compelling thriller.”

“Steve Jobs was rare: a C.E.O. who actually had a huge impact on his company's fortunes. Contrary to corporate mythology, most C.E.O.s could be easily replaced, if not by your average Joe, then by your average executive vice-president. But Jobs genuinely earned the label of superstar.”

“Our fans are made up of different groups of people: people who enjoy this Japanese idol scene, versus metal fans. The crowd is disorganised because everyone is reacting to the band in a different way.”

“Every crowd has a silver lining.”

“Being part of a crowd and not standing out is way more frightening than being the person that stands out.”