“If you can't build a relationship with your customers, you're in big t...” — Jon Taffer Quote

“If you can't build a relationship with your customers, you're in big trouble. If you can remember the numbers from the reports and spreadsheets you spent hours poring over in your office, but you can't picture the faces of your customers - you're in big trouble.”

“Revenue cures everything in the business world.”

“What I love about Vegas is that we have the mountains and the Strip. There is always something to do.”

“The business cannot ignore what customers are saying when the message is clear: We're not on our game.”

“We want to be the go-to business for super-special daywear and eveningwear, to focus on what we are known for and what our customers want from us.”

“I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.”