“I like to respect my customers.” — Antoine Arnault Quote

I like to respect my customers.

I think to create brands such as ours and to develop them takes time, and many people when you ask them what is luxury, they say time. And in a way it's true.

If you have trouble in your private life, who are you going to speak to? Not the new friend you made the day before, but people you trust and have known forever. Vuitton, Berluti, Hermes: it is those brands that have never compromised on quality or values that people turn to.

Advertising has always been something I kind of understood.

Never forget your iPod and dvd player during long trips.

If you look at the great frauds of all time, Enron had that phantom trading floor. What Herbalife has is it has phantom or fictitious customers.

We will invest more into China to make sure that our brand gets more known to Chinese customers.

It's really important we stay in touch with our customers and try to, over time, have more packages and flexibility than perhaps we have historically offered. And that's part of that tension that is healthy that is going on in the marketplace.

A lesser but still fundamental rule of racing is that you properly enter the event. Anyone who doesn't but still insists on running interferes with the paying customers.