“I am a first-generation college graduate, and I'm proud to say that mo...” — Oscar Munoz Quote

“I am a first-generation college graduate, and I'm proud to say that most of my other siblings have college degrees as well. Our parents taught us to work hard and never forget our family roots, where we came from, and how much effort it took to get to where we are today.”

“United spent $1.2 billion repurchasing shares in 2015 and plans to spend $1.5 billion on share repurchases in the first quarter of 2016. We have a lot of positive momentum, but this is just the beginning.”

“It's the human approach to customers that I want to bring back.”

“There are varying degrees of shade. There is funny shade, warning shade, tea shade, and mean girl shade.”

“Virtue must be valuable, if men and women of all degrees pretend to have it.”

“I know that we're being inexorably taken over by the Americans. Without a doubt. I don't mean invaded or anything like that, just taken over. By degrees.”