“Most offices - and especially those in the public sector - are full of...” — Julia Hartley-Brewer Quote

“Most offices - and especially those in the public sector - are full of people who have very impressive job titles, look terribly busy, bashing away on their keyboards, cc-ing everyone on emails and spending hour upon hour in meetings, yet no one has any idea what it is that they actually do all day.”

“Yes, the cost of care homes is a huge expense, but only a minority of elderly Brits ever spend a single night in a care home.”

“We have no duty of care to improve the lot of poor Romanians or Poles or Pakistanis or anyone else who is not a British citizen.”

“I'm pretty sure people are going to start writing letters again once the email fad passes.”

“I am methodical about my email inbox, and I always have a physical to-do list. Without those two things, I think I'd lose my mind.”

“When I'm out and about, I'll text or email myself from my phone. A smart phone is a great tool for a writer.”