“The only constant in the technology industry is change.” — Marc Benioff Quote

“The only constant in the technology industry is change.”

“The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.”

“You look to Google, you see this incredible world of information, you see the advertising, but you also get Google Analytics. And Google Analytics coupled with Salesforce's sales and service and marketing means that both of our customers are going to have customer insights that they've never had before. That is really exciting.”

“I love what I do, and when I don't love what I do, I'll make a change.”

“I believe we are on an irreversible trend toward more freedom and democracy - but that could change.”

“We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten. Don't let yourself be lulled into inaction.”