“Trust is the glue of life. It's the most essential ingredient in effec...” — Stephen Covey Quote

“Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships.”

“If we keep doing what we're doing, we're going to keep getting what we're getting.”

“Every time you think the problem is 'out there,' that very thought is the problem.”

“The Pavlovian view of women voters - 'plug the words in, and they will respond' - sends a chill down my spine because it sounds like an adaptation of something I have written about communication between the sexes: When a woman tells a man about a problem, she doesn't want him to fix it; she just wants him to listen and let her know he understands.”

“I was in college for organizational communication and politics because I was just fascinated by influence. I wondered how people have influence, not because I wanted to inspire the world - yet.”