“Digital communication is completely different from in-person, face-to-...” — Joe Gebbia Quote

Digital communication is completely different from in-person, face-to-face conversations. One will give you surface insights, and the other really gives you depth.

My role is to think about what the future could be for Airbnb - and that includes crafting an effortless and easy-to-use service on any platform, whether mobile, tablet, or Web.

As Chief Product Officer, I lead our product team to create simple, intuitive user experiences.

There's no reason any company should be limited by its physical environment.

To be truly empathetic, we have to acknowledge that we're all human, we're all flawed, and that life can be difficult.

Without form, communication stops... without form, you have everybody burbling on to themselves, whenever and however, things that no one else can understand and - rightly - no one else is interested in.

I think we have to face the reality that in a society where there is a legitimate threat of terrorism, not being able to see one's face, not being able to have some sense of communication in that way, is for many societies a challenge.

I feel like I was writing as I was learning to talk. Writing was always a go-to form of communication. And I knew I could sing from being in tune with the radio.

A century ago the Spanish flu confounded scientists and devastated whole regions, but while today's society has air travel and an enormous, heterogeneous population, we also have antibiotics, fantastic communication networks and, perhaps most crucially, more data than ever.