“Responsive governments committed to improving the broader trade facili...” — Arancha Gonzalez Quote

“Responsive governments committed to improving the broader trade facilitation and business environment can help companies of all sizes by improving infrastructure: roads, transportation, ports, information and communication technology, and electricity.”

“In my job, as head of the International Trade Centre, I have the privilege to meet entrepreneurs from across the world almost on a daily basis.”

“Fully implementing the WTO trade facilitation agreement is one ingredient to reduce border delays and costs for traded merchandise.”

“You need to set a tone at the top that inspires trust - and encourages open and honest 2-way communication. So you hear the brutal facts, and you listen to the good news and the bad news - so that, in the spirit of continuous improvement, you can make changes.”

“If I'm doing a show on Sunday at 7 P.M., that wouldn't be the same show that I'd do at 11 P.M. on a Saturday - it's a different room at a different time of day with different sensibilities. That doesn't mean you have to compromise your art, but it is communication: you have to know how to talk to people.”