One of the greatest struggles of bureaucracies is they get built and created, but they design themselves in such a way that they can never be at fault. They can never be wrong, they can never have made a mistake and they never want to relent.
“One of the greatest struggles of bureaucracies is they get built and created, but they design themselves in such a way that they can never be at fault. They can never be wrong, they can never have made a mistake and they never want to relent.”
— Josh Barnett · Design