“One of my bywords is that nobody knows anything, including me.” — Marc Randolph Quote

One of my bywords is that nobody knows anything, including me.

As entrepreneurs, or artists, or just people with dreams, the worst thing you can do is get so caught up in planning the perfect idea that you never get around to actually... well, doing it. I call this building castles in your mind.

Innovation is doing something in a different way, but it also has a subtext: When there's an established way, and that way is considered the best practice and how it's traditionally been done, innovation comes by and says 'Let's try a different approach.' It doesn't need to be big or company-wide - it could be a single thing.

When a company gets bigger, when it begins to bring on employees, it naturally goes through this tendency of wanting to control, of wanting to build process - essentially to say not every one of our customers or employees has great judgment.

My wife and I look for ways to always support the troops, including sending care packages regularly to them.

It's been a rough 2020 for all us. Everybody in the world. Including myself.

You start at the end, and then go back and write and go that way. Not everyone does, but I do. Some people just sit down at the page and start off. I start from what happened, including the why.

I rooted for the Milwaukee Brewers and its stars, Robin Yount and Paul Molitor. I went to a lot of games, including the World Series in 1982. The Brewers may have been a bad team for most of my life, but to have your team at its peak when you are thirteen years old is an experience I wish for every fan.