“Even the once simple home mortgage now has so many flavors and styles ...” — Scott Cook Quote

Even the once simple home mortgage now has so many flavors and styles and variations that it is difficult for people to make a decision.

As you grow as a company, you get layers and hierarchy that, in theory, should make your decisions a lot better. They get reviewed, and thoughtful people look at decision.

Spend time with the customers, immersing yourselves, watching. Spend time at their homes. Hear what they say, but most importantly, watch their behaviors as the indication of where the pain is. And then go solve that pain.

Mutual funds were created to make investing easy, so consumers wouldn't have to be burdened with picking individual stocks.

I spent a lot of time writing about tax and pensions and mortgages.

Will I be sensible and pay off the mortgage? Not a chance.

I just try not to think too much about how I'm perceived. I think as long as I'm still selling tickets and can pay my mortgage, then people are probably thinking good enough things or whatever about me to keep the train moving.

I love voiceovers. You get to show up for half a day and pay your mortgage. How great is that?

I realized I didn't need to go to work every day. I could work for the pleasure and the challenge, not for the mortgage payment.