“We set out to reinvent the whole business class experience. We went ba...” — Oscar Munoz Quote

“We set out to reinvent the whole business class experience. We went back to re-engineer everything we had thought about and made sleep a priority.”

“I think one of the things that, at least, I found out over - and many have in the industry - is that of all the customer service desires and needs, price is one of them.”

“At the end of the day, the differential, I believe, on the airline space has got to be about the product and the service that you provide. And again, I can't express that enough. That comes from people. It is a people business, and my primary focus is to get our 84,000-plus people back aligned, back engaged, and back focused on our customer.”

“As a quarterback, you have to go out and take care of the ball. That is your No. 1 priority.”

“I believe building new subways must be a top priority.”

“Whoever is president, my first priority is the same - as always. I look for what's best for West Virginia and the nation as a whole.”