“A lot of white-collar work requires less of the routine, rule-based, w...” — Daniel H. Pink Quote

“A lot of white-collar work requires less of the routine, rule-based, what we might call algorithmic set of capabilities, and more of the harder-to-outsource, harder-to-automate, non-routine, creative, juristic - as the scholars call it - abilities.”

“There's an idea out there that salespeople have actually been obliterated by the Internet, which is just not supported by the facts.”

“Too many people hold a very narrow view of what motivates us. They believe that the only way to get us moving is with the jab of a stick or the promise of a carrot. But if you look at over 50 years of research on motivation, or simply scrutinize your own behavior, it's pretty clear human beings are more complicated than that.”

“Education and democracy have the same goal: the fullest possible development of human capabilities.”

“I think you can look at the capabilities of a particular state, the military capabilities of a particular state, and that tells you a lot about what they can and cannot do.”

“I trust my brother and my dad. They know my capabilities and my skills. If they tell me to do something, they know best.”