I worry all the time that we're going to screw up a customer's offer.
“I worry all the time that we're going to screw up a customer's offer.”
— Glenn Kelman · Customer
The World Motivation
I worry all the time that we're going to screw up a customer's offer.
“I worry all the time that we're going to screw up a customer's offer.”
— Glenn Kelman · Customer
Explore more quotes by Glenn Kelman on topics like Customer, wisdom, and life lessons.
“I worry all the time that we're going to screw up a customer's offer.”
“So many tech companies have embraced a mission that they say is larger than profits. Once you wrap yourself up in a moral flag, you have to carry it to the top of other hills.”
“Behind the driven person is just an enormous amount of misery. You have to be miserable with the status quo to want to change it.”
“Everybody has been told already that they're too shy, too aggressive, too emotional, too reserved. They know what their fatal flaw is. They know the one thing to do to get better. But they just don't commit to changing because they feel a little bit in love with it, a little bit in love with the way they've been.”
“After a young adulthood trying to get him to see the world for how it really is, my brother Wes and I have come back to the way our dad is, realizing that it's sometimes our job to see the world as it could be, as we want it to be.”
“The really basic stuff that fuels 30-year job booms almost always comes from government research, stuff like biotech, the transistor, the Internet. The idea that private capital can handle the early spade work is a joke.”
“My customer has her own sense of style and knows herself well. My goal is to help women become the best version of themselves.”
“Just as we are enhancing the customer side of our marketplace, we are also looking for ways to increase our contributor expense.”
“In the South, we tell stories. We tell stories if you're in a sales position, if you're in a retail position, you lure your customer by telling a story. You just do.”
“My customer isn't wrapped up in labels and money.”
“The PC business is not about price, it's about value, or what you can give the customer for his or her money.”
“We will hire someone with less experience, less education, and less expertise than someone who has more of those things and has a rotten attitude. Because we can train people. We can teach people how to lead. We can teach people how to provide customer service. But we can't change their DNA.”