“Our customers are quality maniacs.” — Pier Luigi Loro Piana Quote

Our customers are quality maniacs.

The best sheep breeders are in Australia and New Zealand.

I never expect business to be easy.

Sailing is in the same vein as horse riding. There's a beauty to it; it's an elegant sport. You have to employ your intelligence. It's technical, but you also have to take into account the natural elements - the wind, the water, the weather.

We check everything to make sure it is pure and of the highest quality. There is good wine and bad wine; we buy only the good wine.

I'm an engineer. I see myself as a toolmaker and the musicians are my customers... They use my tools.

I want 100 percent of customers to like MyPillow and 100 percent of people to be taken care of. If you help someone, they tell two people, they tell 20 people, they tell 200 people, and the money takes care of itself.

People ask me how come you say hello to your customers every night? It's because I need that. It's not just a restaurant. It's my house.

Herbalife: the customers are fictitious, the business opportunity is a scam, the university degree is a fraud.

When you focus solely on valuation and market share, you win some and you lose some. When you focus on the needs of your customers and help them achieve their dreams, you win every time.