“A lot of tech people are afraid to get on the phone and talk to their ...” — Justin Kan Quote

“A lot of tech people are afraid to get on the phone and talk to their customers, or get on Zoom, or whatever. But I think a great place to start is just be calling your customers all the time.”

“I like to have meetings in the early afternoon.”

“I don't feel productive if I'm not working a lot.”

“My idea of fun would be to review the customers. I could give some customers one star, so that restaurateurs would know when they walked in not to serve them.”

“We need to take excellent care of our customers, and do so at a profit.”

“If it's servicing a real need, that doesn't go away in a recession. If you're serving a true need, and if you have a loyal group of customers that are falling... As the world goes through a tough time, these customers will stay with you.”