“I'm an independent artist, but I do have a good business relationship ...” — Nathan Sawaya Quote

“I'm an independent artist, but I do have a good business relationship with Lego, since I'm a unique customer. They're aware of what I'm doing. A painter may not have a relationship with a paint maker, but there's only one company that makes Lego.”

“My work sells for £10,000-plus, but my most lucrative piece was a private project that was sold for more than six figures -dollars, that is. The process of the Lego can take weeks, months, or even days. Each one I deliver to specification to each gallery because they want them brought to them fully formed.”

“Constituent services for Hoosiers are like customer service was to me in the private sector.”

“I'm not an easy customer. My attention to detail could probably drive you mad. My eye still always goes toward the single flaw.”

“You have to understand who your customer is and her motivations and marry it to what's happening in the outside world.”