“As far as investors and customers are concerned, I make it a point to ...” — Chanda Kochhar Quote

“As far as investors and customers are concerned, I make it a point to answer each and every piece of mail that comes to me.”

“I had to create a team of people who had worked in this industry for other banks. What I brought to that team was ICICI's strategic thinking, but when it came to domain knowledge or product nuances, I had to learn from the team.”

“Remember to be sensitive to the feelings of people around you.”

“The thing about startups is you can make it, and if it's wrong you can remake it, and you can build a team that you want to have, a product that you want to have. You're utterly focused on your users or your customers and their needs, and trying to figure out how to meet those needs.”

“The United States Postal Service is one of America's oldest and most well-loved institutions. Thanks to the Postal Service, families can send letters and packages to loved ones they have not seen in months, small businesses are able to ship products to their customers, and many veterans and seniors can safely receive lifesaving medications.”